Locàite App Terms and Conditions


Càite Ltd is a company incorporated in Scotland with company number SC632205 and having its registered office at 64a Cumberland Street, Edinburgh, Scotland, EH3 6RE, UK (“we“, “us“, “our“). Our mobile app is called Locàite (the “APP“).

 Set out below are the terms and conditions (the “Terms“) you are agreeing to when you use (however you access it from any mobile device) the APP.  These Terms cover (i) the download of the APP from any App Store and (ii) use of the APP.

 You should read, and ensure that you understand, all of the Terms prior to using the APP. If you do not agree to be bound by these Terms then you should not use or download or use the APP.

 1                        Introduction

1.1                     If you download digital content from us you agree to be legally bound by these Terms.

1.2                    When you download your digital content it will download automatically onto your mobile device. Please check the file size of your digital content carefully as using too much data might mean that you exceed your data limit on your mobile device and you could face paying more than you were expecting.

1.3                    This contract is only available in English. No other languages will apply to this contract.

1.4                    When downloading any digital content you also agree to be legally bound by our Website Terms and Conditions and any documents referred to in them, our cookie policy and our privacy policy.

1.5                    We reserve the right to alter these Terms from time to time by posting new terms and conditions on our website at Caite.co (“Site“). Your continued use of the APP (or any part thereof) following such change will be deemed to be your acceptance of such change.  It is your responsibility to check regularly to determine if the Terms have been changed.  If you do not agree to any change to the Terms, you must stop using the APP with immediate effect.

2                         Ordering digital content from us

2.1                    Below, we set out how a legally binding contract between you and us is made. By using this APP, you warrant that you have the right, authority and capacity to enter into and be bound by these Terms.

2.2                    Your right to download, install and/or use the APP is also governed by the terms and conditions, as notified to you from time to time as part of the procedure concerning your access to the relevant app store which was used to download the APP.

2.3                    You download digital content by selecting to download the APP from the relevant app store. Please read and check your order carefully before submitting it. There is no charge for the use of the APP

2.4                    You can remove the APP at any time by uninstalling from your phone.

2.5                    In the event that we suspect misuse of the APP we may disable your passwords, accounts and access to all or part of the APP and we shall be under no obligation to provide any or all of the APP.

2.6                    In any event, before you download the APP you must check that the hardware and software requirements of your computer or device mean that you can download the digital content.

2.6.1              When you download the APP

2.6.2              We may contact you to say that we are not able to provide access to the AP. This is typically for the following reasons:         the digital content is unavailable;         you are not allowed to download the digital content from us;         we are not allowed to offer the digital content to you; or         there has been a mistake on the description of the digital content.

2.6.3              When you download the APP:         a legally binding contract will be in place between you and us; and         the digital content will download automatically.

2.7                    We do not represent that any material on the APP is appropriate for use in locations other than the United Kingdom and will not be liable for any losses incurred as a result of such use. If you choose to access the APP from other locations, you are responsible for compliance with local laws if, and to the extent, such local laws are applicable.

2.8                    We do not represent or guarantee the truthfulness, accuracy or reliability of any material contained on or obtained by using the APP. All such material is intended as information only and does not constitute advice. You acknowledge and agree that any reliance on material contained on or obtained via the APP is at your own risk.

2.9                    We make no warranty that the contents of the APP are free from infection by viruses or anything else which has contaminating or destructive properties and shall have no liability in respect thereof.

2.10                We have taken every care in the preparation of the content of the APP, however we cannot guarantee uninterrupted and totally reliable access to services provided through the APP, and therefore cannot guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on or obtained via the APP and will accept no liability for any loss or damage arising as a result of problems with access.

2.11                We shall not be liable to any person for any loss or damage howsoever caused which may arise from the use of any of the information and materials contained on or obtained via the APP.

3                         No right to cancel this contract once downloading starts

3.1                    When you download the digital content:

3.1.1              you have no right to cancel this contract once the automatic downloading of it starts other than in accordance with clause 2.2; and

3.1.2              you must read the following statement and agree to it, when downloading the digital content: ‘I hereby consent to immediate performance of this contract when clicking on the ‘download’ or ‘install’ button and acknowledge that I will lose my right of withdrawal from the contract once the automatic download of the digital content has begun’.

4                         Permission to use the digital content

4.1                    When you download the digital content, you will not own it. Instead we give you permission to use it (also known as a ‘licence’) for the purpose of you using and enjoying it according to this contract.

4.2                    The digital content:

4.2.1              is personal to you. You can use it wherever you want in the world but only if you comply with local laws;

4.2.2              is non-exclusive to you. We may supply the same or similar digital content to other users;

4.2.3              may not be:         copied by you except for a reasonable number of necessary back-ups;         changed by you (which means, in particular, that you are not allowed to adapt, reverse-engineer or decompile it, or try to extract the source code from it, except where any of this is allowed by law);         combined or merged with, or used in, any other computer program; or         distributed or sold by you to any third party,

4.2.4              contains information which is owned by us. You must not conceal, change or remove any markings which show who owns this information, such as copyright (©), registered trade mark (®) or unregistered trademark (™) markings.

4.3                    Except where you have permission to use the digital content under this clause 4, you will not obtain any rights of ownership or other rights (of whatever nature) in the digital content or in any copies of it.

5                         Download

5.1                    Once you have clicked on the ‘intsall’ button the digital content will download automatically.

5.2                    If something happens which:

5.2.1              is outside of our control; and

5.2.2              affects you being able to download the digital content;

we will make the digital content available for download as soon as we can. If your mobile device blocks the automatic download of the digital content or the automatic download does not start, you may still have the right to cancel the contract.

6                         Information which you upload

Any information which you submit to us through the APP, shall be used by us in the course of business and you hereby warrant that you are the owner of any material uploaded to the APP and grant to us a non-exclusive, perpetual, royalty free licence to use that information in so far as necessary to enable us to provide the APP.

7                         System requirements

7.1                    In order to use the APP, you are required to have a compatible mobile telephone or handheld device, internet access, and the necessary minimum specifications (“Software Requirements“).

7.2                    The Software Requirements are as follows: Android OS devices running Android OS 5 or later; Language: English. Apple iOS devices running iOS 10.0 or later; Language: English.

7.3                    The version of the APP software may be upgraded from time to time to add support for new functions and services.

 8                         Availability

8.1                    We will use reasonable efforts to make the APP available at all times. However you acknowledge the APP is provided over the internet and mobile networks and so the quality and availability of the APP may be affected by factors outside our reasonable control.

8.2                    We do not accept any responsibility whatsoever for unavailability of the APP, or any difficulty or inability to download or access content or any other communication system failure which may result in the APP being unavailable.

8.3                    We have taken every care in the preparation of the content of the APP, however we cannot guarantee uninterrupted and totally reliable access to the APP, and therefore cannot guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on or obtained via the APP and will accept no liability for any loss or damage arising as a result of problems with access.

8.4                    We may suspend the operation of the APP or any part of it at any time and for any reason whatsoever, including but not limited to repairs or upgrades, and shall not be liable to you for any such suspension.

8.5                    We will not be responsible for any support or maintenance for the APP.

9                      Data protection

Any personal information you supply to us when using the APP will be used by us in accordance with its Privacy Policy.

10                      Nature of the digital content

10.1                The Consumer Rights Act 2015 gives you certain legal rights (also known as ‘statutory rights’), for example, that the digital content:

10.1.1          is of satisfactory quality;

10.1.2          is fit for purpose; and

10.1.3          matches its description.

10.2                We must provide you with digital content that complies with your legal rights.

10.3                When we supply the digital content:

10.3.1          we will use all reasonable efforts to ensure that it is free from defects; viruses and other malicious content

10.3.2          we do not promise that it is compatible with any third party software or equipment except where we have said that it is in the guide to its use or on our website; and

10.3.3          you acknowledge that there may be minor errors or bugs in it.

11                      Faulty digital content

11.1                Nothing in this contract affects your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’). You may also have other rights in law.

11.2                To avoid faults happening, you must:

11.2.1          install any fixes, updates, upgrades, new releases and new versions as soon as reasonably possible after we tell you that they are available to be downloaded; and

11.2.2          use it only on the recommended third party software and equipment set out in the guide to its use or on our website.

12                      End of the contract

If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.

13                      Limit on our responsibility to you

13.1                Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury), we are not legally responsible for:

13.1.1          losses that:     were not foreseeable to you and us when the contract was formed; or     that were not caused by any breach on our part

13.1.2          business losses; and

13.1.3          losses to non-consumers

14                      Disputes

14.1                We will try to resolve any disputes with you quickly and efficiently.

14.2                If you are unhappy with:

14.2.1          the digital content;

14.2.2          our service to you; or

14.2.3          any other matter,

please contact us as soon as possible.

14.3                If you want to take court proceedings, the courts of England and Wales shall have exclusive jurisdiction in relation to this contract.

14.4                The law of England and Wales shall apply to this contract.

15                      Third party rights

No one other than a party to this contract has any right to enforce any term of this contract.


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